Privacy Policy.

Our approach

BarkClub collects only the information reasonably needed to answer inquiries, evaluate whether a dog may be a good fit, provide requested services, and operate the website. BarkClub does not sell personal information or share it for cross-context behavioral advertising.

Information we collect

Information you provide

• Your name and email address.
• Information you choose to share about your dog, including age, breed, energy level, behavior, routine, and preferred evaluation timing.
• If you become a client, contact, home-access, scheduling, emergency-contact, and dog-care information needed to provide the service.
• Messages, requests, and other information you send directly to BarkClub.

Information collected through the website

The inquiry form records the page you visited, referral information, and campaign source parameters so BarkClub can understand how an inquiry arrived. If you allow analytics, Google Analytics also measures pages viewed, approximate location, device and browser information, referral source, and interactions such as evaluation-button clicks and form progress. BarkClub does not send your name, email address, dog information, or form answers to Google Analytics. Hosting and security providers may also process standard technical information such as IP address, browser type, device type, requested pages, and timestamps in server logs.

How information is used

• To respond to inquiries and schedule evaluations.
• To assess fit and provide pack-walking services.
• To communicate about scheduling, care, safety, and service changes.
• To understand which outreach sources produce genuine inquiries.
• To protect the website, prevent spam, maintain records, resolve disputes, and comply with legal obligations.

Service providers and disclosures

BarkClub uses service providers that process information only to support the business. These currently include Cloudflare for website hosting and security, Resend for inquiry and confirmation email delivery, Google Analytics for optional website measurement, and Google Fonts for website font delivery. Their handling of information is governed by their own terms and privacy practices.

Information may also be disclosed to professional advisers or public authorities when reasonably necessary to protect rights or safety, comply with law, or respond to valid legal process. BarkClub does not sell personal information.

Retention and security

Information is retained only as long as reasonably necessary to respond to an inquiry, provide services, maintain appropriate safety and business records, resolve disputes, and satisfy legal or accounting obligations. Records that are no longer needed are deleted or securely disposed of.

BarkClub uses reasonable administrative and technical safeguards, including encrypted HTTPS transmission on the production website and access controls for service accounts. No storage or transmission method can be guaranteed completely secure.

Your choices

You may ask BarkClub to provide, correct, or delete personal information associated with you by emailing hello@barkclub.com. BarkClub may need to verify the request and may retain information where reasonably necessary or legally required.

Analytics is optional. You can decline it when first visiting the website or change your selection at any time through “Analytics choices” in the footer.

Cookies and tracking signals

Google Analytics loads only after you select “Allow analytics.” When allowed, it may use cookies or similar browser storage to distinguish visits and measure website usage and evaluation-request conversions. Google signals and advertising personalization are disabled in BarkClub’s website configuration.

If you select “Not now,” the Google Analytics script does not load. BarkClub stores only your analytics preference in your browser so the website can remember your choice. Referral and campaign information may still be included with an inquiry you choose to submit.

Children

The website is intended for adults seeking dog-care services and is not directed to children under 13. BarkClub does not knowingly collect personal information from children under 13.

Policy updates and contact

Material changes will be posted on this page with a revised effective date. Questions or privacy requests can be sent to hello@barkclub.com.